Australia Post - Disappointed

[Carlts]

I've given them many chances but they've given me no more reason to continue using them.

Lost 2 parcels, 1 I sent and 1 receiving in the last 3 weeks and also waiting on another parcel which has been 3 weeks now.

I understand mistakes happen, but when it happens to 80% of my parcels it starts to peeve me off. Going into chat with them they are no help and I get the same response, you can submit a "Customer Query Form" sir.

Online number is also a sham, no matter when I call I am always greeted with the same message "Sorry all our operators are busy" before I am put on hold, after 20mins I get over waiting.

My review is just that and it's purely my opinion and experiences with this company. Of course I will still use have to use them but out of interest what good alternatives have you guys have used?

Carlton

 

[motovert24]

I've had the same issues with them
Lost 2 of the same parcels that were resent. Still waiting 6-7 weeks later

 

[nickv1980]

Holy crap I'm glad i didn't send the Daytona motor to Mick through Aus post then thats unacceptable ! I've never had issues with them tho and i get a lot of stuff delivered through them too....

 

[zwebx]

they have been good to me..

 

[Carlts]

they have been good to me..

Really is hit and miss, but as of late 80% of my parcels are lost or taking weeks to be delivered in the same state!

 

[my67xr]

i use Aust Post for all of my stuff, but i only send it via registered post or express post, both require signatures to recieve.
this is for Ebay stuff i sell and buy (600+ items), and through here too.
i have only had 1 item go missing in 7 years.


registered cost $3 extra, and has insurance for items up to $100, that get lost or damaged
and you can pay a bit more insurance for items worth more than that.

 

[Carlts]

^^^ Thats the way to do it. I got a tracking number, but seems to just have dropped off the radar after the 17th,

This is for an item being sent to a suburb in the same state.

 

[my67xr]

the tracking numbers will only show up when it arrives at your local post office.
i cant remember how long you had to wait to make a claim?

 

[DHZ_XR8cing]

I sent a pair of fork tubes via Aus post. I sent it 500klms. Paid top dollar for platnium next day selivery.
Took 8 days.

Brought a mobile phone. Waited 5 days for it. heard a bang on the porch. opened the door and there was my phone. On the porch with a smashed box and a Aus post van flying off down the road before I could catch him.

 

[zwebx]

the tracking numbers will only show up when it arrives at your local post office.
i cant remember how long you had to wait to make a claim?

Yeah, mine showed when it left from the dhz and then a little later on in the week it showed up online (but the door notification came first of cause)

 

[rotn50]

Im currently using Pack and Send carlts, this is the company who is delivering the 150 4v daytona from nick, there postage was $76 just the same as it was from aus post and was all done thru the net and paid for also, it is warranted and insured for $600 and once the item is received i will get back to you mate, the good thing about pack and send is that no account is required and there is quite a few options for there services, i.e pickup and delivered, drop of at a depot, they can hold for you until needs sending on a different date(in case your out of town and cant be delivered till a special time), Well i did say the good thing about pack and send but until my monster donk arrives i wont say anymore. Watch this space for my review on pack and send.

Oh yeah i was sending some small parts thru Aus post i sold thru miniriders and had blokes PMing me asking had i sent it, i would send a copy of the receipt and also send registered with insurance, but all things aside Aus post has been shockingly slow in the last 6 months and has become somewhat scary to send or receive thru them.

 

[Carlts]

^^^^ Thanks Mick, I will check it out. I have heard rumours of late that Aus Posts main sorting machine is playing up and can only run at half capacity?

Any future parcels I will consider that option mate, let me know how it goes ey!

 

[rotn50]

Will do dude.

 

[Carlts]

The bars were delivered at last - thankfully. Took from the 13/04 - 2/05 to get from Brisbane to Townsville....

Swingarm am still waiting on at this stage

 

[nickv1980]

i Hate Aus post atm too i ordered a heap of aeroflow fittings and 6an braided line from 95kms away on wed and i highly doubt i will see the goods till next week its a joke its only an hours drive away and it will take a week to get here !! idiots .....

I have tracking it hasn't even left wetheril park which is 3 kms from the shop i brought the stuff from

 

[8r3nd0]

I've been waiting on a seat cover from the states and I've got tracking info until it hit Australia and now nothing it's been about a month now. It's ridiculous how hit an miss they are at the moment and ****s me to tears when waiting to do stuff.


Sent from my iPhone using Tapatalk 2

 

[Rodney68]

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[Rodney68]

And if they are not getting bogged they are doing this. No wonder Australia Post have crap service.

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[zwebx]

THATS IT IM FIXING MY POSTIE... Time to shoe them how to burn rubber