Short story:
Quick to take money, slow to ship, doesn't fulfill promises they make, sent the wrong item.
Long story:
I ordered a Lifan 140 4up engine from them and received a tracking number the next day. According to their add I was supposed to have the engine within a week but when I looked at the tracking number it still hadn't even been accepted. At this point I decided to email them. The next night they emailed me back and told me they had been out of stock for a week and it would be another week before they got more in. As you can imagine I didn't take to this very well as the engine was supposed to be delivered already and that meant two more weeks before I would even see the engine.
After sending a formal complaint about listing items on ebay as being in stock, yet not having them, I was offered an upgrade to a Lifan 150 which they had in stock and could ship immediately. I did some checking and although the Lifan 150 didn't come pre-wired for 12v I decided to accept their offer. However I did specify that I only wanted it IF IT WAS A 4UP. The seller confirmed that it was a 4up and 5 days later my engine came.
Upon opening the box I discovered that the engine was NOT a 4up but the 1d3up transmission I was hoping to avoid! When I tried contacting the seller it took me 2 days to actually contact/get a response from them... to which they tole me it should be the 4 up (sticker and checking clearly proved its not). In their response they offered to ship my engine back and upon receiving it see if they had the right one. I said screw this and discussed monetary refund as I am moving before the new engine would arrive. They refunded me $30 after telling me they would refund me $40-50 they would have into shipping.
Once I am done writing this I am going to go install the engine and ride. Hopefully the transmission doesn't cause me any trouble in the future.
Quick to take money, slow to ship, doesn't fulfill promises they make, sent the wrong item.
Long story:
I ordered a Lifan 140 4up engine from them and received a tracking number the next day. According to their add I was supposed to have the engine within a week but when I looked at the tracking number it still hadn't even been accepted. At this point I decided to email them. The next night they emailed me back and told me they had been out of stock for a week and it would be another week before they got more in. As you can imagine I didn't take to this very well as the engine was supposed to be delivered already and that meant two more weeks before I would even see the engine.
After sending a formal complaint about listing items on ebay as being in stock, yet not having them, I was offered an upgrade to a Lifan 150 which they had in stock and could ship immediately. I did some checking and although the Lifan 150 didn't come pre-wired for 12v I decided to accept their offer. However I did specify that I only wanted it IF IT WAS A 4UP. The seller confirmed that it was a 4up and 5 days later my engine came.
Upon opening the box I discovered that the engine was NOT a 4up but the 1d3up transmission I was hoping to avoid! When I tried contacting the seller it took me 2 days to actually contact/get a response from them... to which they tole me it should be the 4 up (sticker and checking clearly proved its not). In their response they offered to ship my engine back and upon receiving it see if they had the right one. I said screw this and discussed monetary refund as I am moving before the new engine would arrive. They refunded me $30 after telling me they would refund me $40-50 they would have into shipping.
Once I am done writing this I am going to go install the engine and ride. Hopefully the transmission doesn't cause me any trouble in the future.
