Got my first bike from there, as embarassing as it is, I was a dumbass, frame snapped, gearbox broke, engine brackets broke, pegs snapped off, bars bent, and a million little other things like cables, sprockets, chains, and other components breaking.
The good thing is that bike taught me everything about mechanics.
Anyway, they charged me $150 for a new frame when you get a twintube one for $99, sold me the wrong stearing head bearings, when I rang up once to see if the the repair shop was open they said yes and then after driving all the way down there the guy had dissapeard and they wouldnt sell us anything, the customer service is nonexistent, they sell the pitpro RR for $1200, sold me a 420 sprocket when I asked for a 428 (good thing I noticed and corrected them) the guys like "oh well I gues you know what you're doing". One time I went to buy one foot peg and the guy said "oh I dont have time to take the peg off the mount, just take the mout and pegs for $60" so I got the mount, took the pin out, took the peg off all about 10 seconds and said "there!" at that point the guy got really pissed off and tried to over charge me for it by $10 (I quoted $5 over the phone and hes trys to charge me $15!!). They got sued numerous times, they where on a current affair, absolute worst shop in existence!!!!!!!!!! Plus they charged me $900 for my old bike (as much as my pitpro I have now) when it was worth around $400.
I was really nervous about buying another BSE after that bike but my pitpro is suprisingly, alot better bike!
Never ever going to them again, SA Dirt Bikes from now on! (I must say, THAT is a great shop!)